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Help Center

FAQ

About Bebonia Curly Extensions

How are Bebonia extensions curled?

Choosing the right set

What exactly is offered in each set, and what is the difference between the two options?

I’m not sure which grams is best for me - how do I choose between the 110g and 220g set?

If I have short hair, what set should I pick?

How do I know where to clip them back in?

Do you have a length chart?

I do not see my color, what color should I order?

So, which set should I pick?

Which set is right for highlights/lowlights or ombre/balayage hair?

How long does my natural hair need to be to use clip-in hair extensions?

I have several curl patterns in my hair. Which curl pattern should I choose?

Coloring & Heat Styling Bebonia Hair Extensions

Can I dye, bleach, or tone my Bebonia hair extensions?

Can I straighten my Bebonia Curly hair extensions?

What temperature can my Bebonia extensions be styled at?

LifeSpan

How long do hair extensions last?

About hair extensions

Will my hair extensions shed and tangle?

Will my clip-in extension cause baldness?

What are these short hairs in my extensions?

What are curly clip-in extensions and who can wear them?

Blending my Bebonia Hair extensions

My extensions don’t blend well with my hair. What am I doing wrong?

Why are my extensions not blending?

How can I make my extensions blend better? Short Hair

How can I make my extensions blend better? Thick Hair

How can I make my extensions blend better? Fine Hair

How can I make my extensions blend better? Bob/Blunt Hair Cut

Application & Usage

How to Fit In Clip-In Extensions Easily

Top Tips for Easy Application

What is the best way to store clip-in curly hair extensions?

Can I swim or play sports with my hair extensions in?

Can I wear my extensions to bed?

Caring for Bebonia Hair Extensions

What products can be used on my extensions?

How do I wash my extensions and how often should I wash them?

Why choose alcohol/sulfate-free shampoo and conditioner?

Can I brush my extensions when I wash them?

Order Changes And Requests

How do I change my shipping address?

I want to change my order. Can I do that?

How do I cancel my order?

The set I want is on backorder - what does that mean?

Return And Exchange Policy

May I return or exchange my Bebonia hair extensions without contacting you

When will I receive my exchange?

When will I receive my refund?

How can I return or exchange my set?

Shipping Charge Refund

Do I have to pay for the shipping of my return or exchange?

What is the refund processing time?

SHIPPING AND DELIVERY

Can I track my order?

How long will it take to process my order?

My tracking information shows my package was delivered, but I haven't received it. What do I do?

International Shipping

What countries do you ship to?

International Duties and Taxes

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